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SHIPPING POLICY

At Spring Rose Souq, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across United Arab Emirates and make sure that you deserve the most quality levels of responsiveness at any time.

Delivery Address and Details should be valid.

Cash on Delivery and Online Payment may vary in its Delivery Charges.

Multiple Bookings and Orders can be mentioned and Bulk orders can be also delivered.

The Time Span and dispatch information for shipping will be informed to the customer.

Shipment and tracking statement will be provided.

Items shipping will be process by own company vehicles

Shipping Charges

Here are the terms and conditions:

1. Free Shipping Threshold:
– Free shipping is available for orders totaling above than 100 AED or more.

2. Voucher Activation:
– To activate the voucher and receive a 100 AED discount, the minimum order must be 150 AED or more.

3. Shipping Charges for Voucher Users:
– If a voucher is used and total order is less than 250 shipping charge of 25 AED will apply. if total order is 250 and above shipping will be free.


These terms and conditions ensure clarity regarding minimum order requirements, free shipping eligibility, voucher activation, and shipping charges for orders using vouchers below the free shipping threshold.

Shipment Processing Time

Every effort is made to dispatch your order as soon as possible. Processing time is 2-3 business days. The transit time is approximately 2-5 business days, but can be longer depending on the carrier.

Delivery Time:

  • Inside Dubai 2-3 working days
  • Outside Dubai 4-5 working days.

At the moment, we only ship to the United Arab Emirates.

Contact Us If you have any questions:

Address: Office No.2704, IRIS BAY Tower, Business Bay, Dubai, 51609, UAE

Phone Number: +971 553307466

Email: Info@Springrosesouq.Com

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