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The conditions under which cancellation will be allowed has to be mentioned.

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

The Verified and Reasonable things are only accessible and allowed for the Cancellation policy for this once ordered won’t be returned in.

REFUND POLICY – The Possibilities of refund for the purchases are as per following service error or product issues and the Customers are directed to make use of the service on the requirement only.

If Found Following issues the refund can be provided.

  • The wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged in shipping.
  • The product is tampered.
  • Should be mentioned on the website

‘’Refunds will be done only through the Original Mode of Payment”

No Refund Policy– The detailed description will be mentioned on the products which are not approved for refund.

In short:

We accept returns / replacement within 2 days of receipt for every orders. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable

Contact Us If you have any questions:

Address: Office No.2704, IRIS BAY Tower, Business Bay, Dubai, 51609, UAE

Phone Number: +971 553307466

Email: Info@Springrosesouq.Com